Working in the cloud (Jive is a cloud EDRMS) requires that another client you may connect from have the appropriate client plugin. In the case of Office 2013, you need to install the Jive plugin from their community website. It’s not easy to find, but it can be found.
The first issue I hit after installing this is that the 64bit version of Office 2013 disabled the COM Add-In. This occurred using the Jive extension version 30.1.655.15760.
After digging around on the support community pages; there is a registry fix to make the plugin compatible with x64 office clients. The one provided was for Office 2011; so I’ve included here a modified registry file for Office 2013 64bit edition.
Steps to get the extension working are:
- Uninstall the Jive for Office extension.
- Import this registry file for windows:
- Reinstall the JiveOfficeInstaller.msi
After that; success!